All sales are final. We apologize, but we are not able to give refunds. 

Exchanges

We welcome all exchanges. Any item you would like to exchange for another size or style must be in new, unused, unworn, unwashed condition. Customer is responsible for shipping product to Collective Culturez. We will resend the exchanged item to you for free. You can exchange merchandise for any item or items of equal value, or you may increase and pay the cost difference. We cannot approve any downgrade that would result in a refund.
All exchanges must be initiated within 14 days of purchase. Any issues with defective merchandise must also be reported within 14 days of the date of purchase for replacement. After 14 days, we have no further liability.
Please send all exchanges with a printout of the original invoice and copies of any correspondence you have had with Customer Service. Please specify the name of the product you would like in exchange, and what size you would like. Include a screenshot of your confirmation with your return package or email the confirmation with your order number to [email protected].
If you receive an item that is damaged or is incorrectly shipped by us please contact Customer Support immediately.
Exchanges are discretionary upon inspection of item(s) when we receive your merchandise.